B2B customers expect to see the prices negotiated for their account, not generic list prices. When online pricing doesn't reflect their agreements, customers may turn to phone calls and emails instead of ordering through the portal.
AwaCommerce Next brings your NetSuite pricing into the online buying experience, allowing signed-in customers to see the prices applicable to their accounts.
Pricing managed in NetSuite
With Advanced B2B or Advanced B2C, AwaCommerce Next supports several NetSuite pricing capabilities:
- Price levels: Display prices based on the pricing levels assigned to customers.
- Customer-specific item pricing: Apply negotiated prices or item-specific pricing levels configured for individual customers.
- Quantity pricing: Display available quantity breaks on product pages and apply the appropriate pricing in the cart.
- Multiple currencies: Support pricing in different currencies for websites associated with NetSuite OneWorld subsidiaries.
NetSuite remains the source of truth for pricing, so your team doesn't need to maintain separate price lists in the ecommerce platform.
Pricing validation at checkout
Pricing accuracy matters throughout the entire purchasing process, from browsing products to placing an order.
AwaCommerce Next revalidates pricing against NetSuite during checkout, helping ensure that orders reflect the applicable ERP pricing rules rather than relying solely on prices displayed in the shopper's browser.
Inventory, tax, and shipping information are also validated as part of the checkout process.
Additional pricing and purchasing capabilities
| Feature | What it does | Available with |
|---|---|---|
| Login to see prices | Restrict price visibility to signed-in customers | Store Professional |
| Compare-at price and savings badge | Display a reference price from another NetSuite price level alongside the selling price | All store licenses |
| Quantity pricing | Display quantity breaks and apply the appropriate price in the cart | Advanced B2B or Advanced B2C |
| Customer-specific pricing | Apply negotiated pricing configured in NetSuite | Advanced B2B or Advanced B2C |
| Request for Quote (RFQ) | Allow customers to request pricing for orders requiring negotiation | Advanced B2B |
| Promotions | Support promotional offers such as BOGO, free gifts, and automatic discounts | Promotions pack |
Customer-specific pricing for B2B and B2C
Customer-specific pricing isn't limited to wholesale businesses.
With Advanced B2C, businesses can offer personalized pricing to signed-in consumers, such as members or customers with special pricing agreements.
Advanced B2B extends the purchasing experience with business-oriented capabilities, including quotes, payment terms, and invoice access.
Both can use pricing and product information maintained in NetSuite.
Learn more in our customer-specific pricing for NetSuite B2B ecommerce guide, or explore the NetSuite B2B portal.
Frequently asked questions
Does AwaCommerce Next support NetSuite price levels?
Yes. With Advanced B2B or Advanced B2C, AwaCommerce Next supports customer-assigned price levels, customer-specific item pricing, and quantity-based pricing configured in NetSuite.
What happens if a price changes while an item is in the cart?
AwaCommerce Next revalidates pricing against NetSuite during checkout. This helps prevent an order from being submitted using outdated or incorrect browser-provided prices.
Can we hide prices from anonymous visitors?
Yes. The Login to See Prices feature is included with Store Professional, allowing businesses to restrict price visibility to authenticated customers.
Do we have to maintain prices in two places?
No. NetSuite remains the source of truth for pricing, removing the need to manually maintain duplicate price lists in AwaCommerce Next.
This article was written with AI assistance and reviewed by our team. Details can change or contain errors, as described in our terms of use. If you spot one, let us know.